This Privacy Policy explains how AI Reputation, Inc. (“AI Reputation,” “we,” or “us”) collects, uses, and protects personal information when you visit our website, request a consultation, or use our services. By using our website or services, you agree to this Policy.
1.1 Information you provide. Contact details such as your name, email, phone number, and company, along with any information you share when you request a consultation, sign a Service Agreement, or communicate with us.
1.2 Information needed to perform the Services. To deliver reputation and privacy services, we collect the information required to do the work, which may include identifiers, online profiles, and details about content or personal information you want addressed.
1.3 Payment information. Payments are processed by a third party payment processor. We do not store full card numbers on our systems.
1.4 Website usage. Basic technical data such as IP address, browser type, pages viewed, and similar analytics collected through cookies and similar technologies.
2.1 To provide the Services. To perform the reputation, privacy, concierge, and review management services you request, and to communicate with you about your engagement.
2.2 To operate our business. To process payments, respond to inquiries, provide support, maintain security, and improve our website and services.
2.3 Legal and compliance. To comply with applicable laws, enforce our agreements, and protect our rights and the rights of others.
3.1 Service providers. We share information with vendors who help us deliver the Services and run our business, such as hosting, analytics, payment processing, scheduling, and customer relationship tools. They may use the information only to perform services for us.
3.2 To perform removals and publishing. Where you have engaged us to remove personal information or publish content, we interact with third party websites, data brokers, and platforms on your behalf to carry out those tasks.
3.3 Legal requirements. We may disclose information where required by law, subpoena, or to protect the rights, safety, or property of AI Reputation, our clients, or others.
3.4 Business transfers. If we are involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.
We use cookies and similar technologies to operate the website, remember preferences, and measure usage. You can set your browser to refuse cookies, although some features may not work as intended.
5.1 Security. We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure.
5.2 Retention. We retain personal information for as long as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements.
6.1 Access and deletion. Subject to applicable law, you may request access to, correction of, or deletion of your personal information by emailing sales@aireputation.com.
6.2 California residents. If you are a California resident, you may have additional rights under California law, including the right to know what personal information we collect and the right to request deletion. We do not sell personal information.
6.3 Marketing choices. You may opt out of marketing emails at any time using the unsubscribe link or by contacting us.
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13, except where a parent or legal guardian has engaged us to provide Services for a minor.
We may update this Policy from time to time. We will post the updated version with a new effective date, and where required by law, we will provide additional notice.
When you opt in to receive text messages from AI Reputation, your consent and mobile information will not be sold, rented, or shared with any third parties or affiliates for marketing or promotional purposes. Mobile information may be shared only with service providers that help us operate the messaging program, and only to the extent necessary to deliver that service. Message and data rates may apply. You may opt out at any time by replying STOP. Reply HELP for assistance.
For full program details, see our SMS Terms and Conditions.
If you have questions about this Privacy Policy or your information, contact us at sales@aireputation.com or (844) 247-3777 (AI-REP-PR).
This page is provided for reference and is not legal advice. Final policy language is subject to review by counsel.